Useful Information

Airport and snowtrain arrivals will be met by a member of the FFS team or an agreed driver, who will have our name board or the party leader's name on it. Once in resort, you will be greeted by your chalet hosts and helped to your room. A welcome drink, ski fit and ski passes will be organized, and all arrangements for the week explained to you. Early arrivals are welcome, and ski fit & passes will be done as soon as possible, to maximize your ski time. Bags can be stored in the chalet until your room is ready.

As many of you know the first morning can be hectic for families and groups if you have to organize ski school and equipment, as well as leaving younger children in the crèche.  Our 'hassle free' approach ensures your lessons are pre booked and ski equipment is done at chalet-hotel, ensuring your first day runs as smoothly as possible.

SKI SCHOOLS

To avoid disappointment and to obtain similar start and finishing times is is important to pre book all lessons. Ski schools require a Visa/Mastercard payment including expiry date and 3 digit security number.  Independent ski teachers cannot accept cards.

SKI HIRE

Working in association with Salomon.  No more boring queues with children trying to buy the shops contents. For your convenience this is done at our chalet-hotel. Full range of Salomon ski and boots available and we collect the equipment at the end of the week. Unless pre-booked & paid in full, payment can be either in advance by UK cheque or in resort by card or Euros cash.

Usually served outside crèche hours (17:15-17:30).  We ask that parents supervise their children at this time.
BABIES: We generally liquidize the main meal of the day.  We advise parents to bring formula milk where needed.  Note that resort milk is UHT.
YOUNGER CHILDREN: We provide a balanced, two course, set meal to suit the tastes of most children.  A blend of the adult menu, together with kiddies meals usually works.  Children in the crèche may have their main meal at lunch time and a snack meal in the evening.

This is a five and a half day service 08:45 - 17:00.  Thursday is usually the half day, finishing at 13:00.  Please plan your routes back to the chalet to arrive on time.

Each chalet is equipped with the following childcare equipment: cots and bedding, highchairs, stair gates, baby listeners, sterilizers, plastic dishes, cups and spoons, potties, and baby bouncer.  Also, Calpol, just in case!

We have a selection of toys at each chalet to suit all ages.  However, a few home favourites can prove useful at difficult times.

Each chalet is equipped with the above and/or docking station. Please feel free to bring a selection of your own movies and music to suit all the family as licensing laws prevent us from showing any.

Delivered to your chalet on arrival you can be on the slopes in minutes. Note all passes are electronic now so NO PHOTOS REQUIRED, apart from for free passes (-5’s and +75’s).  If you know which pass you will buy, we can order it in advance to maximise your ski time further. This is particularly useful for early and late arrivals. Payment for non-prepaid passes via Visa/Mastercard euro cash or euro traveller's cheques.

Couples with more than one child can purchase a 'pass famille'. Two adults with two three or four children aged between 5 - 18 years are eligible to buy this very family friendly ski pass. The only stipulation is that the whole family must buy either a 3 Valleys pass or a Courchevel Valley only.

RESTAURANTS

All restaurants accept credit cards both in resort and up the mountain.

KITCHENS

We understand that parents with younger children may need to use the kitchens from time to time. For reasons of safety please keep all children out of the kitchen area.

LINEN & TOWELS

All linen and towels provided with a mid week towel change.  Bathrobes are provided for use in our chalet saunas and hot tubs.

Ample Parking at Chalets Nid Alpin and Danielle.  Guests at Chalets Nicole and Abigail and Hotel Telemark can use the large car park below the chalets during snowy conditions.

Recommended for your journey, unless your vehicle is 4x4.

1. Formula milk if needed.
2. Favourite DVDs/CDs and mp3 players..
3. Favourite toys.
4. Ski pass money/credit card (photo no longer required).
5. Medicines (Calpol & basic First Aid kits are in each chalet).
6. Adult games.